Business Banking Quality Control Specialist

Job Description

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose.

The Quality Control Specialist will act as a gatekeeper to ensure that the highest quality standards are maintained throughout the Business Banking new loan/modification processes. This role will be responsible for identification and tracking for missing documentation; will perform lien perfection, including recordation and lien releases; and act as an integral member of the customer engagement team with involvement in each transaction within assigned portfolio from inception of the transaction.

Job Responsibilities:

• Perform pre-closing and post-closing reviews of all new and modified Business Banking loan transactions while analyzing executed documents for accuracy and completeness and identifying any closing errors and/or missing items on the (E&O) tracking log.

• Communicate with the Relationship Manager and Support Staff when additional information is required as well as validate boarding data sheets to ensure that the proper data is correct and ready for input into the Bank’s servicing system, forward completed packages to Commercial Loan Services, and collaborate with other areas to facilitate a high level of integrity as it relates to the data system.

• In conjunction with Loan Administrators and other loan team members, the incumbent may perform activities to perfect or amend security interests, including releases of collateral prior to loan payoff.

Minimum Qualifications:

• Bachelor’s Degree or equivalent work experience is required.

• At least 5 years of experience in a processing, document preparations or post-closing environment required.

• Experience in operational support in a fast paced and high-volume loan department required.

• Paralegal certificate preferred.

• Extensive knowledge of Business Banking loan products required.

• Experience with Laser Pro preferred.

• Thorough understanding of laws, regulations and procedures applicable to perfection of security interests and ability to perform the function with a high degree of accuracy in high volume, time-sensitive situations required.

• Must have strong skills using Windows and Microsoft software products.

• Must have excellent oral and written communications skills.

Salary Range:

Individual base pay may vary on additional factors such as the candidate’s experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs.

In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards. WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate’s location and employment status. For more information about Associate benefits, please visit

WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at

WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.