Administrative Assistant I

Job Description

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose.

The Contact Center Administrative Assistant will provide administrative support to the Customer Contact Center, including scheduling, answering calls, screening mail, taking notes during meetings, and copying. The incumbent will also be required to support the Contact Center Director’s direct reports from time to time to create spreadsheets and word documents, proofread, provide reports, and schedule.

Job Responsibilities:

• Perform general office management duties.
• Provide calendar management and logistics, travel arrangements, catering, event planning, managing projects and coordination.
• Responsible for equipment upkeep, ordering supplies, and mail distribution.
• Responsible for maintaining expense reimbursement.
• Track time off for the Contact Center Director’s direct reports.
• Greeting visitors at the Contact Center office.
• Act as the “back-up” for other Retail Banking Assistants in the Bank.

Minimum Qualifications:

• High school diploma or equivalent required.
• Some previous college education preferred.   
• Must have at least two years of previous administrative and office management experience require.   
• Previous database management experience is preferred.  
• Previous calendar management experience is requirement.   
• Must be proficient in Microsoft Office, specifically Word, Excel, PowerPoint and Outlook.  
• Must possess the ability to multi-talk and have excellent organizational skills.
• Excellent oral and written communication skills is required.  
• Must possess a strong degree of flexibility and the ability to adapt to an ever-changing list or priorities.  
• Must have excellent interpersonal skills with the demonstrated ability to successfully interact with all levels of management including EVPs, peers and the community.    

WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at

WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.