Consumer Loan Processor

Job Description

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose.

The Consumer Loan Processor provides support and coordination for Consumer Lending under the direction of the Processing Team Lead. The incumbent will be responsible for the receipt and communication of decisions from the underwriting team and for subsequent communication for the approval of decisions.   

Job Responsibilities:

• Responsible for the collection and validation of documents to support the lending decision. This includes identifying that the documents support the requested dollar amounts and provide the necessary information to be used for the purpose of supporting the lending decision. 
• Perform the critical function of uploading and attaching all documents to custom profiles, verifying document integrity, making outbound inquiries around income and insurance verification.   
• Adhere to all WSFS lending policies and procedures, and will maintain compliance directives at all times.  
• Act as a support partner for banking office associates and team members. 
• Collaborate with the Underwriting Team and Banking Office Managers to ensure Service Level Agreements are maintained.

Minimum Qualifications:

• High School Diploma or equivalent is required. 
• Must have two years of banking experience.
• Previous mortgage processing experience is preferred. 
• Previous consumer lending experience, including experience communicating lending decisions, is preferred.
• Must have specialized knowledge of Bank and credit products.
• Must have excellent oral and written communications skills as well as excellent listening skills. 
• Must be well spoken, organized and have the ability to multi-task. 
• Must be proficient with MS Windows, Word, Excel, Access and have internet experience. 

WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at

WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.