Benefits Coordinator

Job Description

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose.

The Benefits Coordinator will play a vital role in supporting the administration of our comprehensive associate benefits programs, ensuring associates understand and effectively utilize their benefits. This position serves as a primary point of contact for associate inquiries via the WSFS Benefits mailbox, phone calls, and e-mails.  The Benefits Coordinator will respond to associate inquires across all levels of the organization to address basic to moderately complex benefits-related inquiries, enrollment, and changes. The Benefits Coordinator is expected to demonstrate a strong associate-centered service mentality by maintaining empathy and a customer-service focus. 

Job Responsibilities:

• Assist associates with benefits enrollment, changes, and inquiries.
• Input and maintain accurate benefit records within Workday.
• Manage the bank’s tuition reimbursement program and mobile messaging credits program. 
• Present benefits materials and answer questions at new hire orientation.
• Participate in open enrollment process (testing, audits, assist associates, etc.).
• Track missed benefit payments for LOA associates and coordinate repayment of premiums upon their return from LOA.
• Coordinate with benefits vendors and handle issues or discrepancies.
• Maintain compliance with benefit regulations.
• Prepare and distribute weekly wellbeing communications.

Minimum Requirements:

• Bachelor's degree in Finance, Accounting, Business Administration, Human Resources, or a related field.
• Minimum of 1 year of experience in benefits administration or a similar role.
• Experience with HRIS systems is preferred.  Knowledge of Workday is a plus.
• Advanced proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUPs, complex formulas).
• Excellent analytical, problem-solving, and critical thinking skills with a keen eye for detail.
• Familiarity with benefits regulations (ACA, ADA, COBRA, ERISA, FMLA, HIPAA, USERRA, etc.).
• Strong organizational and communication skills.
• Excellent customer service skills.

Salary Range:

Individual base pay may vary on additional factors such as the candidate’s experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs.

In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards. WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate’s location and employment status. For more information about Associate benefits, please visit

WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at

WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.